How does a business evaluate the effectiveness of its environment while factoring in employee needs, collaboration, growth, and branding?

 

Data in any industry is only as good as what you measure. In order to make valid decisions, collecting data on people and places is critical. We strategically collect quantitative and qualitative data unique to each client in interest of supporting all our lines of inquiry with robust research.

2018DS31.407 strategic design consultancy

OUR APPROACH

Our approach focus combines our team’s capacity for spatial and design thinking with data analytics and measurement. Though data configuration, program analysis, and journey mapping we are able to create solutions for the workplace that are specifically tailored to the culture and nuances of each specific client. 

How We Work

Each project begins with robust data collection and research, aligning us with our clients and supporting the development of analytical insights. We improve the community and culture, means of communication, and best approaches of investing in the future of their workplaces.
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Data Configuration

By engaging in data collection and analysis, we are able to seek out details that are most important to each individual client. We then analyze how a client works, grouping their collective working habits into categories, helping us to determine which are the most prevalent in their specific space. We offer a tailored and diligent approach, supporting a variety of clients in their workspaces.
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SELF-REPORTING
Interviews, focus groups, and workshops allow for directed conversation to gain data on work culture.
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SITE OBSERVATIONS
Spatial data is gathered through analysis of floor plans, office walk-throughs with personnel, and observation of office and ancillary space.
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WORKSHOPS
Interviews, focus groups, and workshops allow for directed conversation to gain data on work culture.
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ENVIRONMENTAL SENSORS
Environmental sensors include light, air, temperature, noise, and multiple forms of occupancy sensors.
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Workshop engaging employees in a RIDE exercise, where we ask individuals and teams what they would Retain, Introduce, Discard, and Enhance in their workplace.
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Information from personnel surveys and evaluations allows us to better understand our clients, translating hard data into design solutions and empowering our clients to make better informed decisions.

Program Analysis

Worktype studies and program analysis empower, catering to observed and communicated employee needs.
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I now walk to other lawyer's offices if I want to talk to him or her. In the old space, I most often called because of the amount of time it took to get to someone's office.

AttorneyPost Occupancy Evaluation

I do all of my hiring interviews in the lounge. It is a perfect place to make the interviewee feel comfortable and appreciative...

AttorneyPost Occupancy Evaluation

I'd like the introduction of a more open common area or space, a lunchroom or pantry.

PartnerBooklet Answer

I use the cafe to bring in recruits, as it is more informal.

PartnerPost Occupancy Evaluation
Amenity spaces, such as espresso bars, libraries, and lounges, are catalysts of collaboration and employee retention.

Journey Mapping

By mapping the relationships of operational behaviours, of causes to effects, we reveal the underlying systems that connect people to their purpose within the workplace ecosystem.
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Left: Work pods immediately adjacent to private offices, all conveniently down the hall from a conference room space. | Right: Co-working space adjacent to a small kitchenette area for quick access to refreshments.